sunrun costco solar program

How you can get Costco solar panels from Sunrun

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If you regularly shop at Costco, you may have spotted a kiosk for home solar installations in the store, or even spoken to a store representative about installing their own branded Costco solar panels. Costco has a partnership with Sunrun, one of the largest residential solar companies in the country, to offer their members special benefits when they go solar. Here are the details of Costco’s partnership with Sunrun.

Costco solar partnership with Sunrun: benefits & takeaways

Sunrun is a California-based company that installs solar in 21 states across the country, primarily in the Northeast and Southwest. In 2017, they beat out Tesla Energy (formerly SolarCity) and installed the most residential solar systems in the United States. If you’re a Costco member, you are eligible for some special benefits if you go solar with Sunrun, including Costco cash and an enhanced roof warranty.

When you choose to buy a solar panel system through the Sunrun-Costco partnership, you’ll receive a Costco cash card worth 10 percent of your solar equipment costs (before taxes). This benefit only applies if you own your system – if you opt for a solar lease or power purchase agreement (PPA) with Sunrun, you won’t receive a Costco cash card

Based on Sunrun proposals we have reviewed from EnergySage Solar Marketplace users, equipment costs can range anywhere from 25 to 50 percent of the gross cost of the installation, so your Costco cash card benefits will vary accordingly.

For example, if your system costs $20,000 in total, your equipment costs may range from $5,000 to $10,000, which means you’d receive a Costco cash card with a value of anywhere between $500 and $1,000. (The actual costs for your project depend on many factors; to get an accurate estimate, you’ll need to talk to a company representative.)

In addition to the Costco cash card, you may be eligible for an additional cash bonus if you’re a Costco Executive Member. You’ll need to speak with a store representative to get more specific information.

Costco members who go solar with Sunrun also receive an enhanced 15-year roof penetration warranty from Sunrun. (The standard offering from Sunrun is 10 years.) This is a separate warranty from Sunrun’s workmanship warranty, which covers the installation, and a product manufacturer’s warranty, which covers your actual solar equipment.

Wondering if Costco solar panels are the right option for your solar project? Compare your Sunrun offer with quotes from contractors in your area to guarantee you get the best price.

Does Costco back Sunrun’s warranties?

No. Although Costco and Sunrun are partners in advertising solar, Costco does not back the warranties for your solar panel system – all they provide is a Costco Cash Card and access to their Costco Member Service Hotline. Though it is not immediately clear from Sunrun and Costco’s advertising materials, our research into the Sunrun customer agreement reveals that the extended roof penetration warranty offered through this partnership is provided by and fulfilled exclusively by Sunrun, not by Costco. We reached out to Costco directly for any further details, and their spokesperson declined to comment on this topic.

Should you get Costco solar panels through Sunrun?

There are some benefits to working with a national-scale solar installer over a local one – they have a recognized brand name and meaningful warranties. However, larger companies don’t always offer the best prices, and they aren’t known for personalized customer service (for more insight, read Fast Company’s “The Best Way To Get Cheap Solar: Shop Around”). Additionally, you can read our full analysis of Sunrun’s reviews across the web to get more perspective on their strengths and weaknesses.

Regardless of which installer you choose, EnergySage’s recommendation is always to compare multiple installers to find the one that’s the best fit for your needs. You can easily get quotes from installers near you by registering your property on the EnergySage Solar Marketplace. If you’re just starting the shopping process, learn more about how much solar can save you by using EnergySage’s Solar Calculator.





Don



10 thoughts on “How you can get Costco solar panels from Sunrun

  1. paul

    Hi Richard.

    Sunrun has been nothing but fantastic for my family at home. I’m unaware of the feedback you saw, but I would recommend Sunrun through Costco to all my friends and loved ones.

    -Paul
    Albuquerque, NM

  2. Rachell

    No. Read the Sunrun reviews on the web! Terrible company! This positive review before mine was probably posted by someone at Sunrun. There are way more negative reviews than positive!

  3. PG Keely

    sunrun has been a major disappointment in service and product. They are impossible to work with, they have no valid customer service response and make any contacts with them impossibly complex, unwieldy and ineffective.
    Costco has been NO HELP at this point and I will never buy a costco endorsed service in the future.

  4. Maria

    The name says it all run! Run away fast Sunrun is a horrible company and their customer support is horrible. Good luck trying to get panels fixed. Our panels did not work since the day we installed them. So disappointed with Costco for selling us on Sunrun. Should of read the reviews.

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