sunrun costco solar program

How you can get Costco solar panels from Sunrun

If you regularly shop at Costco, you may have spotted a kiosk for home solar installations in the store, or even spoken to a store representative about installing their own branded Costco solar panels. Costco has a partnership with Sunrun, one of the largest residential solar companies in the country, to offer their members special benefits when they go solar. Here are the details of Costco’s partnership with Sunrun.

Costco solar partnership with Sunrun: benefits & takeaways

Sunrun is a California-based company that installs solar in 21 states across the country, primarily in the Northeast and Southwest. In 2017, they beat out Tesla Energy (formerly SolarCity) and installed the most residential solar systems in the United States. If you’re a Costco member, you are eligible for some special benefits if you go solar with Sunrun, including Costco cash and an enhanced roof warranty.

When you choose to buy a solar panel system through the Sunrun-Costco partnership, you’ll receive a Costco cash card worth 10 percent of your solar equipment costs (before taxes). This benefit only applies if you own your system – if you opt for a solar lease or power purchase agreement (PPA) with Sunrun, you won’t receive a Costco cash card.

Based on Sunrun proposals we have reviewed from EnergySage Solar Marketplace users, equipment costs can range anywhere from 25 to 50 percent of the gross cost of the installation, so your Costco cash card benefits will vary accordingly.

For example, if your system costs $20,000 in total, your equipment costs may range from $5,000 to $10,000, which means you’d receive a Costco cash card with a value of anywhere between $500 and $1,000. (The actual costs for your project depend on many factors; to get an accurate estimate, you’ll need to talk to a company representative.)

In addition to the Costco cash card, you may be eligible for an additional cash bonus if you’re a Costco Executive Member. You’ll need to speak with a store representative to get more specific information.

Costco members who go solar with Sunrun also receive an enhanced 15-year roof penetration warranty from Sunrun. (The standard offering from Sunrun is 10 years.) This is a separate warranty from Sunrun’s workmanship warranty, which covers the installation, and a product manufacturer’s warranty, which covers your actual solar equipment.

Does Costco back Sunrun’s warranties?

No. Although Costco and Sunrun are partners in advertising solar, Costco does not back the warranties for your solar panel system – all they provide is a Costco Cash Card and access to their Costco Member Service Hotline. Though it is not immediately clear from Sunrun and Costco’s advertising materials, our research into the Sunrun customer agreement reveals that the extended roof penetration warranty offered through this partnership is provided by and fulfilled exclusively by Sunrun, not by Costco. We reached out to Costco directly for any further details, and their spokesperson declined to comment on this topic.

Should you get Costco solar panels through Sunrun?

There are some benefits to working with a national-scale solar installer over a local one – they have a recognized brand name and meaningful warranties. However, larger companies don’t always offer the best prices, and they aren’t known for personalized customer service (for more insight, read Fast Company’s “The Best Way To Get Cheap Solar: Shop Around”). Additionally, you can read our full analysis of Sunrun’s reviews across the web to get more perspective on their strengths and weaknesses.

Regardless of which installer you choose, EnergySage’s recommendation is always to compare multiple installers to find the one that’s the best fit for your needs. You can easily get quotes from installers near you by registering your property on the EnergySage Solar Marketplace. If you’re just starting the shopping process, learn more about how much solar can save you by using EnergySage’s Solar Calculator.

49 thoughts on “How you can get Costco solar panels from Sunrun

  1. Austin Rubio

    I strongly recommend not going through Sunrun. Sunrun is the worst company I have ever dealt with. Signed up through Costco in August 2021, it’s now November 2022 and I still do not have a functional system. Excuse after excuse! No communication! I have spent multiple hours on the phone with customer service and service reps. And I have gotten nowhere. When I initially signed up they communicated clearly, let me know when they would be stopping by. Then I got a call saying that panels had been delayed and they would be installed in October of 2021. Fine delays happen no problems, a month later my panels get installed. Then nothing, no communication on when they would be connected. Finally after spending hours on the phone, I was able to get in communication with my local supervisor who apologized and said he would be taking care of my project personally. In December of 2021 my panels where finally connected my electrical box and would just need to be inspected by the county to be turned on. Then nothing, again no communication for 7 months. Finally in July 2022 I get a call from someone saying he needed for pictures of project to get it inspected. Came took pictures, then nothing. Finally to top it off my loan company informed that since Sunrun failed to finish the job, my loan expired and I would need to reapply for Sunrun to finish the project. Was able to finally get that figured out in October 2022. So here I am November 2022 still not connected. And the local supervisor who was helpful before and stopped returning texts and calls. Reached out with Costco, hopefully they can help get these guys to finish my project. But do not go through Sunrun!

  2. L. Calvillo

    I scheduled an appointment with SunRun through Costco and forwarded my SCE bills to the rep at Costco when i made the appointment. The rep showed up to the appointment not having the SCE bills I gave the rep in Costco when I made the appointment. Be very careful and diligent when it comes to buying solar panels. The Sales Rep that came to the appointment was basically only offering one type of solar panel of Longi that he said was made in Canada but is manufactured in China. He was trying to push PPA along with string inverters instead of the micro-inverter’s. I didn’t like how he was not prepared when he showed up to the appt, pushing only one type of solar panel and string inverters with the PPA’S. So if our looking for the Costco discount for one thing purchasing the solar panels with a PPA does not qualify for the discount in the fine print. Do your research there are more cost effective solar panels on the market today, you just have to find the one that works best for your home and energy needs. Don’t forget with a PPA or a lease type of loan, you don’t own the equipment, does not qualify for the 30% incentive from federal government for going solar the Company gets all the federal incentives not you. It would be better if you paid cash or took our a loan for the purchase of the solar panels along with any local and state incentives for the sola panels. The company is racking in all the incentives not you.

  3. Vanessa Diana Brown

    Do not go thru Costco to get your SUNRUN solar panels. Go directly to SUNRUN to avoid a fee that is imposed on you like $8000.00 that must be paid in 1.5 years or your SUNRUN solar panel agreement goes up when they add it in the contract. AVOID this cost by going directly to SUNRUN and NOT through COSTCO.


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