Tesla
With Tesla Energy, Tesla is amplifying its efforts to accelerate the move away from fossil fuels to a sustainable energy future with Tesla batteries, enabling homes, business, and utilities to store sustainable and renewable energy to manage power demand, provide backup power and increase grid resilience.
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About Tesla
- Year Established
- 2003
- Phone Number
- 855-477-7652
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Vertically integrated products with 24/7 monitoring through your Tesla app.
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Company longevity, will be here to honor our warranties in 10-25 years, and provide system support. With our over the air updates, our products will only get better over time.
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Get the most aesthetically pleasing solar at the best price in America with our price match guarantee.
Services Offered
- Installation
- Financing
Workmanship Warranty
Tesla provides industry-leading warranties to ensure your solar panel system is producing energy for the long term. Tesla strives to provide you with the highest quality equipment, so we rigorously vet the suppliers we partner with.
Tesla provides a 25 year panel performance warranty and a 10 year workmanship warranty. The workmanship warranty ensures our installation workmanship will be free from defects for 10 years from the date your products are installed. Tesla warrants that all roof penetrations we make will be watertight for at least 10 years, or as specified within your contract.
Licenses
https://www.tesla.com/support/energy/more/legal/contractor-licenses
Manufacturer Certifications
Inverter Models
See allWhat Customers Are Saying
Overall poor install with mixed experience with PowerWall Installation / install issues and lack of transparency Update: Yesterday we failed the city inspection all dating back to the improper install mentioned below. It is no surprise really, but it is worth mentioning that not only did this require multiple repairs and revisits, the supervisor of the Orange County crew, Paul Bonnano, refused to reach out despite repeated promises by the Tesla team that he wanted to make things right and improve his crew on their training. Needless to say, all those promises were empty and the communication leaves a lot to be desired. Quite frankly, I’m not sure anyone really cares about a job well done when a job done is the priority, complete with multiple errors and revisions. Pros: Now that it’s finally installed correctly, the technology is good. Not worth the current costs, but it does what it is supposed to do so far. Cons: Just about everything else. The install team just did not show care or concern for our property, and had many errors that led to broken appliances, and melted the rings off our meter due to outright negligent/lazy practice of not securing it upon completion. This led to loss of power, smoking meter that you could smell, and a lot of headaches. Here’s the worst part as I’ll get into below. The supervisor, Paul Bonnano, never once contacted us to resolve or discuss this install despite repeated requests. It’s bad enough when jobs go south like this one. But we can judge mistakes by the response given by leadership and the absence of one speaks volumes to me and hopefully is a warning sign to you. I cannot recommend Tesla PowerWall install as a result of this negative experience and I am disappointed to say the least. Below you will find the details you may want, but if you just came for the summary, I would rate it a 1.5 stars at best. I must express my mixed sentiments regarding the recent Tesla PowerWall installation at my home. While one installer, Donny, demonstrated commendable care and professionalism during the install, the experience was marred by the conduct of his partner, Lien. We also had a virtually non existent product advisor in Terry Black and a supervisor Paul Bonnano who refused to take any of the feedback or follow up after the botched install. Update: Since then, Terry has been more present. Paul is still MIA. Some team members at corporate attempted to make things right and apologize, but it’s still very difficult to get a hold of anyone at this company and I fear for any of you should you need to get help with your project. Had I known it would be this difficult after the deal was signed, I would never have done business with them. I want to forgive, I want to understand, but Paul and his crew do not seem too concerned so why should I forgive when they don’t care. If they don’t care; why should I? Back to the install… Lien's unprofessional behavior on site, including loud cursing and complaints during the installation, was inappropriate for a customer-facing role. Such conduct, especially in the presence of my child, left a lasting impression. Regrettably, the installation itself had significant errors as well. The PowerWalls and panel wiring were incorrectly connected, rendering our hot water heater inoperable. Additionally, a power surge during installation caused substantial damage to our ovens, a fact that was inexplicably omitted by a follow up by Tesla's technician, Michael, in the paperwork submitted. He told me to my face that it was caused by this and would have Tesla take care of the cost of repair by the resolutions team, but then conveniently left it out. While I appreciate the swift response from Tesla's emergency team to rectify the installation issues and correct the shoddy work, the subsequent communication and resolution process have been less than satisfactory. Attempts to engage with non-customer facing positions have resulted in a frustrating runaround, hindering a timely resolution. Update: Donny did a great job responding to texts after 8pm trying to offer advice and getting in touch with his management, but failed to deliver on his promise to provide crucial contact info the next day. Worse, he stopped responding all together. He was possibly advised to cease helping, but he should at least tell us that and of course, nobody stepped up after that. Paul, where are you? As for our PA, Terry Black was as uninvolved as you can get before the project. Not a single phone call before, during, or immediately after even with all the difficulties documented and the emergency response team deployed. Felt very much “on our own”. All you get from Tesla are “no reply” emails and phone queues that are shut down to customers. Update: In the weeks after, Terry used the text system to provide updates and run point communication. Tesla asks you to “request” communication through the app and then basically ghost you. It’s hilariously a merry go round and probably their worst bug, but to them is a feature. What’s funny is what Elon says to Disney, the only Mickey Mouse operation is his and their motto should be his favorite 3 word phrase to Bob, because that’s exactly how they make you feel. Well, right back at ya! There’s more, but I’ll save that for another day. Despite the challenges, I believe in Tesla having some employees with a commitment to high standards and hope that this feedback prompts a review of procedures to ensure a smoother customer experience in the future. They appear to make good products and the few good apples are trying their best to keep that ethos of caring. Trouble is, you better hope it mostly goes to plan, because if it doesn’t, you’ll be hear writing the same experience.
Lien and Cameron (Clint Eastwood) from Tesla were perfect installers. On time, communicative, and friendly. The install took about 6 hours with power off for about 5. The install is clean and they even painted the conduit. Highly recommend.
Just had our powerwalls installed today, we had existing solar from sun power. Our technicians were Lien Nuygen and Jonathan Boltenhouse, they were awesome. They came at exactly the appointment time, they were professional, and the install was so clean and well done. Our system was harder to integrate given the existing sun power solar system, but they worked late into the early evening to get everything done in one day. Very happy with the overall experience and would definitely work with Tesla for home solar again.
It's tough to find a good contractor in any trade. And all of them can talk a good game on the phone, but the proof is in the execution. The Tesla crew that installed my solar was nothing short of amazing. They were professional, courteous, and did a fantastic job on the install. This is one of the reasons I went with Tesla as these are actual Tesla solar employees. Great job guys, thank you!
Tesla installers are polite, clean and efficient. They explained everything step by step. So far all is going as predicted and we will see what the future has installed for us. I chose Tesla because I used them for an earlier and will say that the process is better and more customer friendly. I recommend them for their willingness to give clients a great product and service.
3 month to install. Although it takes a day for customer service to respond, the process went well. 3 months from order to install and another 3 months until approved for export to the grid. Great install crew for the power walls and panels despite a tricky high pitch roof and I put the power walls in my garage on the complete opposite side of the house from my CB panel. Great energy production above projected mins. Highly recommend.
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- Residential
- Solar PV
- 21.87 kW
Lincoln University Solar PV -
- Single-Family Residence
- Solar PV
- 26 kW
Solar + Storage + EV -
- Residential
- Solar PV
- 8.1 kW
Tesla Solar in ROC -
- Single-Family Residence
- Solar PV
- 4.25 kW
Tesla Solar - Great Experience
Location
Headquarters
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3500 Deer Creek Road
Palo Alto, CA 94304
United States3500 Deer Creek Road
Palo Alto, CA 94304
United States
Other Locations
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300 Stockton St
Richmond, VA 23224300 Stockton St
Richmond, VA 23224 -
1001 Lower Landing Road
Blackwood, NJ 080121001 Lower Landing Road
Blackwood, NJ 08012 -
10312 Globe Rd
Morrisville, NC 2756010312 Globe Rd
Morrisville, NC 27560 -
1073 Route 94
New Windsor, NY 125531073 Route 94
New Windsor, NY 12553 -
1170 Garfield Avenue, Suite #2
Lancaster, PA 176911170 Garfield Avenue, Suite #2
Lancaster, PA 17691 -
125 John Hancock Rd
Taunton, MA 02780125 John Hancock Rd
Taunton, MA 02780 -
1312 Capital Blvd, Suite 105
Reno, NV 895021312 Capital Blvd, Suite 105
Reno, NV 89502 -
15 Grumman Road
Bethpage, NY 1171415 Grumman Road
Bethpage, NY 11714 -
2301 Scarbrough Drive, Suite 340
Austin, TX 787282301 Scarbrough Drive, Suite 340
Austin, TX 78728 -
240 Ballardvale Street
Wilmington, MA 01887240 Ballardvale Street
Wilmington, MA 01887 -
2562 Boulevard of the Generals
Norristown, PA 194032562 Boulevard of the Generals
Norristown, PA 19403 -
28 Walter Jones, Suite C
El Paso, TX 7990628 Walter Jones, Suite C
El Paso, TX 79906 -
2901 E Elvira Road, #135
South Tucson, AZ 857562901 E Elvira Road, #135
South Tucson, AZ 85756 -
313 West 12800 South
Draper, UT 84020313 West 12800 South
Draper, UT 84020 -
326 Old Niskayuna Road, Suite A
Latham, NY 12110326 Old Niskayuna Road, Suite A
Latham, NY 12110 -
336 Clubhouse Road
Hunt Valley, MD 21031336 Clubhouse Road
Hunt Valley, MD 21031 -
5012 Joanne Kearney Blvd.
Tampa, FL 336195012 Joanne Kearney Blvd.
Tampa, FL 33619 -
5350 NW 35th Terrace, Suite 100A
Fort Lauderdale, FL 333095350 NW 35th Terrace, Suite 100A
Fort Lauderdale, FL 33309 -
599 Kahelu Avenue
Mililani, HI 96789599 Kahelu Avenue
Mililani, HI 96789 -
6132 NE 112th Avenue
Portland, OR 972206132 NE 112th Avenue
Portland, OR 97220 -
6561 W Post Rd
Las Vegas, NV 899186561 W Post Rd
Las Vegas, NV 89918 -
7020 Reames Rd Unit H
Charlotte, NC 282167020 Reames Rd Unit H
Charlotte, NC 28216 -
7256 Sam Houston PKWY W
Huston, TX 770857256 Sam Houston PKWY W
Huston, TX 77085 -
8500 Parkline Blvd. Suite 100
Orlando, FL 328098500 Parkline Blvd. Suite 100
Orlando, FL 32809 -
9000 Virginia Manor Road, Ste. 250
Beltsville, MD 207059000 Virginia Manor Road, Ste. 250
Beltsville, MD 20705
