SunPower
Get free solar quotes from local installers on EnergySage
Our pre-vetted network of installers compete for your business, which allows us to give you more options and the best deals.
Get Quotes
About SunPower
- Headquartered in Silicon Valley since 1985.
- Diversified portfolio leading residential and solar storage solutions.
- Most efficient solar panels on the market.
- Flexible financing options to make going solar easy.
- Complete Confidence Warranty that covers your whole system.
- Convenient solar monitoring including panel level data performance through mobile app.
- Industry leader in solar sustainability and social responsibility.
- Recipient of more than 1000 patents for solar innovation.
- Year Established
- 1985
- Phone Number
- 1-888-470-4344
-
Industry leading 25-year warranty covering the entire solar system
-
Highly rated clean energy solutions from high-efficiency solar panels to solar storage that backs up the whole home
-
Superior customer service through an expansive coast to coast dealer network
When homeowners choose SunPower, they aren’t just choosing industry-leading solar + storage solutions, they’re also choosing the highest-rated solar company in the United States. SunPower is committed to achieving a world-class level of customer care to continue to make solar easy and accessible for all consumers. SunPower solar products are at the heart of how we change the way our world is powered and are backed by the industry's only complete-system warranty. SunPower Equinox is an all-in-one home solar solution designed to help homeowners maximize savings, performance and aesthetics. And SunVault Storage gives homeowners the reliability of power when they need it most, storing excess clean energy to use during peak times and power outages. Through innovative partnerships with Wallbox, OhmConnect and Connected Solutions, SunPower is also constantly looking for new ways to support solar energy adoption and offer increased value to homeowners. And SunPower Financial solutions allow qualified homeowners to benefit from no down payment, lower monthly payments, higher credit limits and a simple application process with faster approval times. SunPower is dedicated to making renewable energy and energy freedom more accessible and affordable for more Americans.
Services Offered
- Installation
- Financing
Workmanship Warranty
The SunPower® Complete Confidence Warranty is the only home solar warranty to cover your whole system (not just the panels). We've got you covered for 25 years when it comes to everything on your roof (including panels, microinverters and mounting) and 10 years for everything not on your roof (including monitoring hardware and storage).
Certifications
A+ Better Business Bureau accredited business
Cradle to Cradle Certified™ Bronze recognition
2019 PV Magazine Sustainability Award
Industry Certifications
Manufacturer Certifications
Panel Models
-
SunPower M series SPR-M440-H-AC
-
SunPower A-Series SPR-A425-G-AC
-
SunPower X-Series SPR-X22-370
-
SunPower AC Module SPR-X22-370-D-AC
-
SunPower X-Series Residential AC SPR-X22-370-E-AC
-
SunPower M series SPR-M435-H-AC
What Customers Are Saying
Everything started off great. There was a bit of trouble in trying to figure out the appropriate size of the system to cover the summertime costs in Arizona. The system was installed in October/November and actually turned on November 20, 2023 so the jury is still out on the actual summertime performance. Thus far, the system does outproduce the grid. The panels seem OK from what I can tell, I've not have any issues with the equipment, or production so far. The main issues I have, is that all the roofing tiles that were removed to install the mounts were left up on the roof in a flat area only covered by some rolled roofing. I later learned that area is called a "Dead Valley"; the slope is so minimal that only the rolled roofing is used to direct the water off the roof. The builder told me that the removed roofing tiles (cement) should not be stored there and recommended they be removed. In addition I found a broken ridge-cap tile, and a few of the sub-panels were not installed level, which might not be an issue for some, but it really bothers me that someone can't install these things "LEVEL". Chalk it up to OCD if you want. I've been asking for almost 6 months now for them to come back out and bring the tiles down from the roof and level out the crooked panels; I keep getting told they are going to get someone out to take care of it, but no one ever shows up and no followup for rescheduling or ??? I chose this company in part, that I have one point of contact for all issues. However, at this point I am dreading the day I do have an issue, as I am afraid they will not show up!
Our solar system came with our new house and is guaranteed. This past November the system stopped working. We called SunPower and a repairman was sent out. He determined that our inverter was bad and needed replacement. From that point on this has been a nightmare. The inverter was “on back order.” Repeated contact with customer service representatives could provide no real information or updates. A complaint in January to the Better Business Bureau led to the assignment of an “Escalation Specialist” who has communicated poorly if at all, not provided updates when promised and done nothing to solve the issue. This week we finally replaced the inverter ourselves. It took us one week from start of order to delivery of the inverter. SunPower is still saying the issue is the inverter is back ordered. This is the worst service we have ever experienced and a giant runaround. If a company does not honor their warranty they are worthless.
Long story short, our solar-panels were installed in January, but have not been approved by the city yet, but since they have been installed, we have had a spike in our IID bill ridiculously high!!! Being that they shouldn't be operating. Our "REP" Jason has never reached out to try and fix the problem it's RIDICULOUS! I had the IID come and check my meter thinking there could be something wrong with it, but everything is working fine, it seems that they left the panels ON, and since the bidirectional meter isn't installed yet, my regular meter is reading this information as energy spent! They are EAGER for us to connect and continue with the installation, and that's all they care about! Not once have they tried to address our concerns or even suggest a reimbursement!!! OF COURSE I WILL NOT BE REFERRING SUNPOWER TO ANYONE!!!
This review outlines my journey from initial contact with my sales representative on November 14, 2023, to receiving Permission to Operate (PTO) on March 26, 2024. Overall, my experience throughout this process was largely positive, although there were some challenges encountered along the way. Jim Spillane, my sales representative, was exceptional. He presented himself professionally during the initial meeting and instilled trust from the start. There was no pressure to make an immediate purchase decision regarding the Solar System; instead, he provided the information I needed to make an informed choice. I highly recommend that anyone considering a solar system conducts thorough research and understands key aspects such as value, reliability, and warranty before engaging with a solar company. My Project Coordinator, Chelsea, was also outstanding. She kept me updated throughout the entire process and promptly addressed all my inquiries. The installation crew was friendly and respectful of my property. However, there was a setback when we initially failed the county inspection. The crew lacked a clear understanding of how to rectify the issue, resulting in a delay of one month to reschedule the inspection, which then failed again. It was only after I personally attended the inspection and questioned the inspector that we discovered a simple solution: derating the breaker to a 175amp breaker. Frustrated by the delay, I requested an electrician to address the issue immediately, which was resolved the same day. Three days later, we successfully passed the county inspection. It was disappointing that the installation crew's lack of expertise caused such a significant delay in the process. The panels are now working and producing energy and everything seems to be working properly.
SunPower's customer service representative was friendly and helpful assisting me with their system monitoring app. I'd hire her in a nanosecond! SunPower's monitoring app is informative, user-friendly and features well-designed graphics.
Great company, product and support. Buying and installing solar is more complicated than I thought. Worked with four companies. Lots of questions and research. Lots of verbal only answer's. Choose SunPower based on the technical merits and had everything confirmed in writing. They did everything promised and took care of permits, coordinating inspections, state rebate, utility approval. Total process takes a lot of time but they keep you updated and answer all questions. System now running great. Totally satisfied.
-
- Single-Family Residence
- Solar PV
- 6 kW
My experience -
- Residential
- Solar PV
- 6.64 kW
SunPower Residential Installation -
- Single-Family Residence
- Solar PV
- 8.8 kW
Bel Air, MD 2014 -
- Residential
- Solar PV
- 5.76 kW
Battery for home? Too soon!
Location
Headquarters
-
1414 Harbour Way S
Richmond, CA 94804
United States1414 Harbour Way S
Richmond, CA 94804
United States
Other Locations
-
2125 East Katella Ave. Suite 220
Anaheim, CA 928062125 East Katella Ave. Suite 220
Anaheim, CA 92806 -
8900 Amberglen Blvd. Ste. 325 3rd Floor
Austin, TX 787298900 Amberglen Blvd. Ste. 325 3rd Floor
Austin, TX 78729 -
9229 Waterford Centre Blvd. Ste. 110
Austin, TX 787589229 Waterford Centre Blvd. Ste. 110
Austin, TX 78758 -
300 American Metro Blvd, Suite 230
Hamilton, NJ 08619300 American Metro Blvd, Suite 230
Hamilton, NJ 08619 -
102 West 38th Street 7th Floor
New York, NY 10018102 West 38th Street 7th Floor
New York, NY 10018 -
262 Washington Street Suite 700
Boston, MA 02108262 Washington Street Suite 700
Boston, MA 02108
